At Nationsblinds.com, you are our utmost priority. That’s why we put utmost effort to ensure your complete satisfaction with your purchase, so that you do not need to return it. However, in the unlikely event you need a return, we’re ready to help you! Please note that we are unable to offer a refund or replacement unless the product is defective since all our blinds and shades are custom-made. In case there is a defect in material or workmanship, something doesn’t function properly, or your product was made in the wrong size and doesn’t fit due to a mistake made during the production process, you could return it and we will replace or repair the product in the same size of order at no cost for up to 30 days from the date of purchase. We even cover the shipping expenses to send the repair or replacement product back to you. In case you would like to return a product for any other reason (say, you don’t like the color, you need a different mount or lift style, changed your mind about a feature, etc.), you would be able to request a reproduce of the same product in the same size you originally ordered at the price of original purchase (including any discounts), plus a further 10% discount. To get the best return for your purchases from Nationsnblinds.com, please make sure to use these tips to help ensure that your order comes out right the first time.
Order free samples first. Sometimes colors don't display perfectly on the computer screen. That is why free samples are best and easy way to check the color before you place your final order. Check out our free guide on how to order and use our free product samples. Avoiding Measuring Mistakes We all make mistakes. Therefore we provide you with the tools needed to help eliminate common measuring errors. Product size specifications and step-by-step directions on how to measure your windows are available on every product page here on NationsBlinds.com, or take a look at our measuring tools page and video.
All damaged shipments must be reported to Nationsblinds.com customer service team within 5 calendar days after order delivery.
To request a reproduce, or for your questions about returning a product, our Customer Support Team is ready to assist you. Please email us at email@example.com.